Communications Analyst - Fixed

Responsibilities:

• Validate invoices, work with the support organization to reconcile invalid invoices as needed
• Allocate charges to client's cost centers based on client specific rules
• Apply GL codes based on client specific rules
• Produce accrual reports and AP/GL batches
• Reconcile new inventory
• Maintain the highest quality customer service standards and attitude
• Communicate in a professional and businesslike manner to entire organization as an advocate for the client
• Become an expert on Tangoe's software products and processes
• Acquire and maintain expertise on Telecom Expense Management
• Identify opportunities for process improvement; work with team members to define and implement best practices
• Define and propose software system improvements based on clients business requirements and processes
• Working with cross functional teams, develop and enforce clear processes and procedures
• Provide support to the executive management team on presentations, ad-hoc analysis and other strategic initiatives

Skills:

• Familiarity with accounting principles (debit vs credit, cost center and GL basics, accruals)
• Strong quantitative abilities with experience in database management, data gathering, and analysis
• Familiarity with telecommunications a plus
• Excellent written business communication and verbal presentation skills
• Individual must have strong customer service skills and the ability to work / adapt in a fast growing environment
• Self-starter with the ability to multi-task, manage work load, be accountable and deliver results
• Must be able to prioritize to meet competing priorities in a rapidly changing environment as a team player
• Must have Microsoft Office experience (Word, Access, Outlook, PowerPoint)
• Must demonstrate sound business judgment and decision making skills
• Strong inter-personal and communications skills
• Proficient at interacting positively with senior management and cross functional peer teams
• Capable of managing major process and systems changes, and managing related conflicts
• Able to work unsupervised and drive major projects to completion
• Skilled at independent problem solving

Educational Requirements:

• Requires a Bachelors degree in Business/Finance (or related field) or equivalent experience